Returns & Exchanges
We want you to love your purchase. If you're not completely satisfied, we're here to help with our flexible return policy.
30-Day Returns
Return items within 30 days of delivery for a full refund
Free Returns
Free return shipping on all orders over $50
Easy Exchanges
Exchange for different size or color at no extra cost
Returnable Items
Non-Returnable Items
Initiate Your Return
Log into your account and go to "My Orders" or contact our customer service team. You'll receive a return authorization number and prepaid shipping label.
Package Your Items
Carefully package your items in the original packaging if possible. Include the return authorization number and any accessories that came with the item.
Ship Your Return
Attach the prepaid shipping label and drop off at any UPS location. Keep your tracking number for reference.
Receive Your Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds are issued to the original payment method.
Size Exchanges
Need a different size? We'll exchange your item for free within 30 days. The new item will ship as soon as we receive your return.
Pro Tip: Use our sizing guide to ensure the best fit. If you're between sizes, we recommend sizing up for comfort.
Color/Style Exchanges
Want a different color or style? Exchange for any item of equal or lesser value. If the new item costs more, you'll pay the difference.
Fast Exchange: Order your new item first, then return the original. We'll refund the difference once we receive your return.
Processing Time
Refunds are processed within 5-7 business days after we receive your return. You'll receive an email confirmation when your refund is processed.
Refund Method
Refunds are issued to your original payment method. Credit card refunds may take 1-2 additional business days to appear on your statement.
Partial Refunds
Items returned in used condition, without original packaging, or after 30 days may be subject to a partial refund or restocking fee.
Important Notice
International customers are responsible for return shipping costs. We recommend using a trackable shipping method.
• Returns must be declared with actual item value
• Customs duties are non-refundable
• Contact us before returning for specific instructions
Need Help with Your Return?
Our customer service team is here to help make your return process as smooth as possible.